We aim to collect only the information reasonably needed to provide our services, communicate with you, process registrations and purchases, improve the website, protect our systems, and meet legal obligations.
Scope of this policy
This policy applies to personal information collected through The Winners Circle with Jay website, webinar and event registrations, podcast and magazine forms, coaching and program applications, booking pages, free-resource forms, purchases, email and SMS communications, and related services.
It does not apply to websites, platforms, or services operated independently by third parties, even when we link to them.
Information we collect
Information you provide
Depending on how you interact with us, you may provide:
- Name, email address, telephone number, company name, job title, and location.
- Business information, goals, challenges, revenue range, service needs, and application responses.
- Webinar, event, podcast, magazine, coaching, program, or booking selections.
- Messages, questions, testimonials, survey answers, and other content you submit.
- Billing contact details and transaction-related information.
Information collected automatically
When you use the website, we and our service providers may automatically collect information such as IP address, browser type, device type, operating system, referring page, pages viewed, approximate location, timestamps, form interactions, and cookie or similar technology identifiers.
Information from third parties
We may receive information from payment processors, scheduling providers, CRM and automation platforms, social networks, event platforms, advertising partners, analytics providers, referral partners, and other services you choose to use.
How we use information
We may use personal information to:
- Provide, operate, personalize, and improve our website, content, events, products, and services.
- Process registrations, applications, bookings, purchases, payments, and requests.
- Send confirmations, reminders, access links, replays, resources, receipts, and service communications.
- Respond to questions, provide support, and manage customer or attendee relationships.
- Recommend relevant programs, services, content, events, books, or business resources.
- Send marketing communications where permitted and honor opt-out requests.
- Measure website performance, understand audience interests, and improve user experience.
- Detect fraud, abuse, security incidents, or violations of our terms.
- Comply with legal obligations and protect our rights, users, and business operations.
How we share information
We may share information with:
- CRM, automation, hosting, website, email, SMS, scheduling, event, webinar, analytics, and customer-support providers.
- Payment processors, accounting providers, and other parties involved in completing a transaction.
- Professional advisers, contractors, speakers, facilitators, and partners who support an event, program, or service.
- Government authorities, courts, law enforcement, or other parties when required by law or reasonably necessary to protect rights and safety.
- A successor organization in connection with a merger, financing, acquisition, restructuring, or sale of assets.
We do not knowingly sell personal information for monetary consideration. Depending on the technologies used, certain disclosures may be treated as “sharing” or targeted advertising under some privacy laws. Where required, we will provide an appropriate opt-out method.
Cookies and similar technologies
We and our service providers may use cookies, pixels, local storage, analytics tools, and similar technologies to keep the website functioning, remember preferences, understand traffic, measure engagement, improve performance, and support marketing.
You may be able to control cookies through your browser settings or a consent-management tool, where available. Blocking certain cookies may affect website functionality.
Email and SMS communications
When you register, request a resource, book a session, apply for a service, or otherwise provide contact information, we may send transactional messages such as confirmations, reminders, access details, receipts, and service updates.
We may also send promotional email or SMS communications where permitted. You may unsubscribe from marketing email using the link in the message. For SMS, reply STOP where supported. Transactional or legally required messages may continue.
Payments and financial information
Payments may be processed by independent payment providers. We generally do not receive or store complete payment-card numbers. Payment providers may collect billing details, card information, fraud-prevention data, and transaction records under their own privacy terms.
How long we retain information
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, comply with law, protect our systems, and support legitimate business operations.
Retention periods vary based on the type of information, the purpose for collection, legal requirements, and whether you maintain an active relationship with us.
Data security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, transmission method, or storage system can be guaranteed to be completely secure.
You are responsible for protecting any passwords, access links, devices, and accounts used to interact with our services.
Your privacy rights
Depending on where you live and the laws that apply, you may have rights concerning your personal information. These rights may be subject to legal exceptions, verification, and applicability thresholds.
Request information about personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information, subject to exceptions.
Request a copy of certain information in a portable format.
Opt out of certain marketing, targeted advertising, sale, or sharing where applicable.
Object to or appeal certain processing decisions where provided by law.
To submit a privacy request, use our Contact page. We may need to verify your identity before completing the request. Authorized-agent requests may require proof of authorization.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
Children’s privacy
Our website and business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, please contact us so we can review the matter.
International visitors
If you access our services from outside the United States, your information may be transferred to, processed in, and stored in the United States or other countries where our providers operate.
Where applicable, we process personal information based on consent, performance of a contract, compliance with legal obligations, protection of vital interests, or legitimate interests that are not overridden by your rights.
Third-party websites and services
Our website may link to third-party platforms, social networks, payment pages, event platforms, video services, podcast services, booksellers, or other websites. Their privacy practices are governed by their own policies.
We are not responsible for the privacy, security, availability, or content of independently operated third-party services.
Changes to this policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations. The revised policy will be posted on this page with an updated effective date.
Your continued use of the website after an update means the revised policy applies to future interactions, subject to applicable law.
Contact us
Questions or privacy requests
Use the official Contact page to ask a privacy question, request access, correction, or deletion, or submit another applicable privacy request.
Go to the Contact Page →